Study Group: Customer Relationship Management Software Experts(?)

Michael Horsch Fizz is the Senior Advisor at FCI, a company providing system integration and strategy consulting services. He specializes in monitoring and predicting industry trends coupled with quantitative and qualitative reviews of technology vendors. Vendors include but are not limited to Avaya,...

John P. Pironti is the Chief Information Risk Strategist for Getronics. He has designed and implemented enterprise wide electronic business solutions, information security programs, and threat and vulnerability management solutions for key customers in a range of industries, including financial services,...

George Kaadi is the Vice President and Chief Information Officer at Sompo Japan Insurance Company of America. Prior to Sompo he was CTO at AboveNet, co-location and Optical Fiber provider. Prior to AboveNet he was CIO at Marvel Entertainment Group "Publishing and Studios". Prior to Marvel, Mr. Kaadi...

Mark Teter is the Chief Technology Officer at Advanced Systems Group, a value added reseller and systems integrator. He is responsible for managing accounts for Sun Microsystems, IBM, Hitachi Data Systems, EMC, Symantec, Qlogic, Emulex, F5, Adaptec, Network Appliance, Cisco, Quantum, Brocade and Checkpoint....

Paul Massie is the Senior Director of Information Technology at Genesis Microchip, a fabless semiconductor firm with 1,200 employees. He is responsible for all IT functions at a growing US$ 300MM company based in multiple countries. Previously, Mr. Massie was the Director of IT Infrastructure at Openwave...

Roland Icard is the Chief Information Officer and President at Austin CIO Partners, a strategy consulting firm. He specializes in technology planning, project portfolio management, IT governance, application portfolio optimization, enterprise architecture, compliance management, business continuity...

Ian Ash is a sales manager at SoftChoice, a software and hardware reseller in the New York tri-state area. He is responsible for managing sales of hardware and software to corporate clients, including members of the Fortune 500, throughout North America. He is knowledgeable in products from Computer...

Robert Cherins is the President at Cherins & Co LLC, a full service marketing consultancy and advertising and branding agency. He also teaches a masters course in direct, digital, and database marketing. He is experienced in digital, channel marketing in online & offline media, pharmaceutical, automotive,...