Study Group: Customer Relationship Management Software Experts (North America) (?)

Michael Horsch Fizz is the Senior Advisor at FCI, a company providing system integration and strategy consulting services. He specializes in monitoring and predicting industry trends coupled with quantitative and qualitative reviews of technology vendors. Vendors include but are not limited to Avaya,...

James Meyers is the Chief Executive Officer at Alpha Media, an entertainment media company with international sales and distribution operations, US sales and distribution operations, cable television assets, plus international production operations. He is responsible for managing corporate strategy...

John Pironti is the Chief Information Risk Strategist for CompuCom. He has designed and implemented enterprise wide electronic business solutions, information security programs, and threat and vulnerability management solutions for key customers in a range of industries, including financial services,...

Paul Massie is the Senior Director of Information Technology at Genesis Microchip, a fabless semiconductor firm with 1,200 employees. He is responsible for all IT functions at a growing US$ 300MM company based in multiple countries. Previously, Mr. Massie was the Director of IT Infrastructure at Openwave...

George Kaadi is the Vice President and Chief Information Officer at Sompo Japan Insurance Company of America. Prior to Sompo he was CTO at AboveNet, co-location and Optical Fiber provider. Prior to AboveNet he was CIO at Marvel Entertainment Group "Publishing and Studios". Prior to Marvel, Mr. Kaadi...

Mark Teter is the Chief Technology Officer at Advanced Systems Group, a value added reseller and systems integrator. He is responsible for managing accounts for Sun Microsystems, IBM, Hitachi Data Systems, EMC, Symantec, Qlogic, Emulex, F5, Adaptec, Network Appliance, Cisco, Quantum, Brocade and Checkpoint....

Joseph Holop is the Senior Vice President and Chief Technology Officer at Telscape Communications, a competitive local exchange carrier employing 600. He is responsible for engineering, network, switching, field operations, IT development and IT infrastructure. Mr. Holop is a member of the executive...

Roland Icard is the Chief Information Officer and President at Austin CIO Partners, a strategy consulting firm. He specializes in technology planning, project portfolio management, IT governance, application portfolio optimization, enterprise architecture, compliance management, business continuity...