Study Group: Customer Relationship Management Software Evaluators

Council Members in this Study Group: 55

This study group may include experts knowledgeable on topics such as IT Services, consumer electronics, wireless devices, software, hardware, information technology, semiconductors, media, cable, satellite, internet, broadband, global positioning systems, advertising, online media, telecommunications, networking, wireless, and data storage, among others.

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Leading Experts in this Study Group

Stephen Sutkowski

President
Telecom Strategic Visions

Stephen Sutkowski is the President of Telecom Strategic Visions, a consultant firm. He has working knowledge of business processes (service activation, provisioning, service assurance, and customer care), network functional and performance requirements,...

Izak Mutlu

Vice President- Information and Product Security
SALESFORCE.COM, INC.

Izak Mutlu, CISM, is the Vice President of Information and Product Security at Salesforce.com, a company specializing in customer relationship management software. He is responsible for managing IT security, architecture, design, implementation, and operations....

Paul Massie

Director of Operations
StrataScale, Inc.

Paul Massie is the Director of Operations at StrataScale, a cloud or managed hosting provider. He is responsible for the customer facing IT infrastructure and applications, as well as customer support. Previously, he was the CIO of Genesis Microchip,...

Gurtej Sodhi

CIO & Sr. VP - IT
CRYE-LEIKE AFFILIATES

Gurtej Sodhi is the Chief Information Officer and Senior Vice President at The Crye Leike Group of Companies (a $5B enterprise). He has over 14 years of increasingly responsible positions in design, development, and management of IT operations. His industry...

Ralph Behar

Senior Director IT
OSI SYSTEMS, INC.

Ralph Behar is the Sr. Director IT of OSI Systems, Inc, a vertically integrated, worldwide provider of security and inspection systems, medical monitoring and anesthesia systems, and optoelectronic devices and value-added subsystems. He is an acknowledged...

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GLG News^SM Analyses by this Study Group's Leading Experts (?)

Opinions and analyses expressed in GLG News are solely those of the author. See the Terms of Use for details.

Salesforce's Benioff Delivers at Dreamforce. Revenue Builders or Social Fodder?

November 19, 2009

Analysis by:Ryan Bott, Director of Channel/OEM Development,

Analysis of:Salesforce.com Announces new Social Applications | www.thestandard.com

Salesforce.com announced major initiatives with Computer Associates,Facebook and Twitter all around their new Chatter feature which Mark Benioff calls the greatest changes since Dreamforce.com began 8 yrs ago. But are these additions social fodder or new streams of revenue for the CRM giant?

Microsoft Protects its Flanks to Save It's Ass

November 18, 2009

Analysis by:J. Bruce Daley, Principal,

Analysis of:Microsoft, Taiwan to develop cloud computing technology | www.totaltele.com

* Microsoft is making a defensive alliance to complete its stack* Fortunes will be made and lost developing cloud offerings* Despite the hype Cloud Computing is a real long term trend

What You Don't Know Can Hurt You

November 4, 2009

Analysis by:J. Bruce Daley, Principal,

Analysis of:A trip into the secret, online 'cloud' | edition.cnn.com

* In the cloud where data is located is not as important as how it is managed* As people become more dependant on the cloud legal and political issues will arise* Cloud companies have new revenue streams based on how they manage the cloud and resolve these issues

Microsoft launches competition for Google Apps.????

September 20, 2009

Analysis by:Cliff Bell, Chief Information Officer,

Analysis of:Will You Use Microsoft's Office Web Apps? | www.microsoft-watch.com

1. Will Microsoft's launch of a web-based office suite undermine their current office products?2. Does Microsoft know how to deliver web applications?3. Can Google reach the enterprise?

Twitter's Problem With the Google Cloud

July 15, 2009

Analysis by:Paul Massie, Director of Operations,

Analysis of:Lessons from Twitter's security breach | news.cnet.com

Regardless of how careful a cloud provider is with security, all it takes is one or two persons with weak passwords to lead critical information. Although blameless, cloud computing in general and Google in particular are likely to suffer from this incident.

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Members in this Study Group include these company types:

Individual/Small Consultancy
Management Consultancy
Systems Integrator (SI)
Strategic Management
Consulting Firm
IT Outsourcing Company

Members in this Study Group often have these job titles:

Principal
Director
Chief Executive Officer
IT Manager
Partner
IT Director
Consultant
Chief Information Officer
Project Manager

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Customer Relationship Management Software Experts	306
Customer Relationship Management Software Experts (North America)	263
Technology Council Members in Member Programs	8640
ERP Software Experts	404
Enterprise Management Software Evaluators	87