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Study Group: Customer Relationship Management (CRM) Software Experts (North America)

Council Members in this Study Group: 222

This study group may include experts knowledgeable on topics such as IT Services, consumer electronics, wireless devices, software, hardware, information technology, semiconductors, media, cable, satellite, internet, broadband, global positioning systems, advertising, online media, telecommunications, networking, wireless, and data storage, among others.

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Leading institutions connect with members of this Study Group through GLG

Leading Experts in this Study Group

Stephen Sutkowski

President
Telecom Strategic Visions
What is a GLG Leader?|GLG Leaders are a separate tier of Council Members with a Council Rank in the top 5%. These GLG Member Program participants are eligible for ongoing, in-depth consultative relationships with GLG clients.

Stephen Sutkowski is the President of Telecom Strategic Visions, a consultant firm. He has working knowledge of business processes (service activation, provisioning, service assurance, and customer care), network functional and performance requirements, evaluation and analysis of suppliers for routing,...

5 recent event(s)
Howard Bruck, Chief Information Officer, HUDSON VALLEY BANKHoward Bruck

Chief Information Officer
HUDSON VALLEY BANK
What is a GLG Leader?|GLG Leaders are a separate tier of Council Members with a Council Rank in the top 5%. These GLG Member Program participants are eligible for ongoing, in-depth consultative relationships with GLG clients.

Howard Bruck is Chief Information Officer at Hudson Valley Bank, a commercial bank. He has over 25 years of experience in the information technology sector. He specializes in financial services technology, outsourcing, hosting, databases, ERP, CRM, BI and enterprise systems. He has been associatedwith...

11 recent news post(s)
Jack Sayer, Managing Partner, Sayer Partners LLCJack Sayer

Managing Partner
Sayer Partners LLC
What is a GLG Leader?|GLG Leaders are a separate tier of Council Members with a Council Rank in the top 5%. These GLG Member Program participants are eligible for ongoing, in-depth consultative relationships with GLG clients.

Jack Sayer is the Managing Partner of Sayer Partners, an automotive consultancy with auto dealer and investment clients in the NYC Metro, Chicago and Southern California areas focused on development and management processes for the retail and wholesale auto sectors since 2002. The firm provides analysis...

334 recent news post(s)
Izak Mutlu

Vice President- Information and Product Security
SALESFORCE.COM, INC.
What is a GLG Leader?|GLG Leaders are a separate tier of Council Members with a Council Rank in the top 5%. These GLG Member Program participants are eligible for ongoing, in-depth consultative relationships with GLG clients.

Izak Mutlu, CISM, is the Vice President of Information and Product Security at Salesforce.com, a company specializing in customer relationship management software. He is responsible for managing IT security, architecture, design, implementation, and operations. Previously, he was the Chief Information...

Gurtej Sodhi

CIO & Sr. VP - IT
CRYE-LEIKE AFFILIATES
What is a GLG Leader?|GLG Leaders are a separate tier of Council Members with a Council Rank in the top 5%. These GLG Member Program participants are eligible for ongoing, in-depth consultative relationships with GLG clients.

Gurtej Sodhi is the Chief Information Officer and Senior Vice President at The Crye Leike Group of Companies (a $5B enterprise). He has over 14 years of increasingly responsible positions in design, development, and management of IT operations. His industry experience spans manufacturing, professional...

Paul Massie

Director of Operations
StrataScale, Inc.
What is a GLG Leader?|GLG Leaders are a separate tier of Council Members with a Council Rank in the top 5%. These GLG Member Program participants are eligible for ongoing, in-depth consultative relationships with GLG clients.

Paul Massie is the Director of Operations at StrataScale, a cloud or managed hosting provider. He is responsible for the customer facing IT infrastructure and applications, as well as customer support. Previously, he was the CIO of Genesis Microchip, responsible for all IT functions including infrastructure...

209 recent news post(s)
Partha Srinivasa, M.S., Global Chief Architect, FARMERS INSURANCE GROUPPartha Srinivasa, M.S.

Global Chief Architect
FARMERS INSURANCE GROUP
What is a GLG Leader?|GLG Leaders are a separate tier of Council Members with a Council Rank in the top 5%. These GLG Member Program participants are eligible for ongoing, in-depth consultative relationships with GLG clients.

Partha Srinivasa is a Global Chief Architect at Farmers Insurance Group, an automobile insurer. He is the Head of Shared Services Competency Center. He specializes in software development technologies including leading edge technologies to legacy technologies. He is experienced in architecting anddelivering...

Ralph Behar

Senior Director IT
OSI SYSTEMS, INC.
What is a GLG Leader?|GLG Leaders are a separate tier of Council Members with a Council Rank in the top 5%. These GLG Member Program participants are eligible for ongoing, in-depth consultative relationships with GLG clients.

Ralph Behar is the Sr. Director IT of OSI Systems, Inc, a vertically integrated, worldwide provider of security and inspection systems, medical monitoring and anesthesia systems, and optoelectronic devices and value-added subsystems. He is an acknowledged authority on mini-computers, security, data...

38 recent news post(s)

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GLG NewsSM Analyses by this Study Group's Leading Experts (?)

Opinions and analyses expressed in GLG News are solely those of the author. See the Terms of Use for details.

Salesforce's Benioff Delivers at Dreamforce. Revenue Builders or Social Fodder?

November 19, 2009

Ryan Bott, Director of Channel/OEM Development, Fusion-io

Salesforce.com Announces new Social Applications | www.thestandard.com

Salesforce.com announced major initiatives with Computer Associates,Facebook and Twitter all around their new Chatter feature which Mark Benioff calls the greatest changes since Dreamforce.com began 8 yrs ago. But are these additions social fodder or new streams of revenue for the CRM giant?

Microsoft Protects its Flanks to Save It's Ass

November 18, 2009

J. Bruce Daley, Principal, Great Divide Research

Microsoft, Taiwan to develop cloud computing technology | www.totaltele.com

* Microsoft is making a defensive alliance to complete its stack* Fortunes will be made and lost developing cloud offerings* Despite the hype Cloud Computing is a real long term trend

Japanese Carmakers Had Better Watch Out; South Korea Is Charging Ahead

November 17, 2009

Jack Sayer, Managing Partner, Sayer Partners LLC

Honda Targets Return To Pre-Crisis Profitability | online.wsj.com

Anybody who dismisses Hyundai and Kia's recent success as a "Cash For Clunkers" aberration is in for a rude surprise in 2010.

Does Anyone Really Expect G.M. And Chrysler To Repay Billions In Loans?

November 15, 2009

Jack Sayer, Managing Partner, Sayer Partners LLC

After Bankruptcy, G.M. Struggles to Shed a Legendary Bureaucracy | www.nytimes.com

Top executives at General Motors and Chrysler have gone out of their way in the past week to say their once-bankrupt companies are positioning themselves to pay back the billions of dollars loaned to them by the federal government. Experts, however, say that billions of dollars are likely to be lost...

Auto Sector Looking Better; What Are The New Drivers?

November 10, 2009

Jack Sayer, Managing Partner, Sayer Partners LLC

Toyota Posts Profit; Outlook Brightens | online.wsj.com

The auto sector gained 1.9% last week based on strong earning results from Ford and Toyota as well as bullish October sales numbers and the release of Chrysler/Fiat's plan to turn business around at the struggling automaker.

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Members in this Study Group include these company types:

  • Independent Consulting Firm
  • Consulting Firm
  • Individual/Small Consultancy
  • Systems Integrator (SI)
  • Management Consultancy
  • CRM
  • Strategic Management
  • Individual Dealer

Members in this Study Group often have these job titles:

  • Principal
  • Chief Information Officer
  • Director
  • Chief Executive Officer
  • Partner
  • President
  • Consultant
  • Owner
  • Managing Director

Related Study Groups

Study Group Name No. Members
TMT Council Members in Member Programs 16437
Technology Council Members in Member Programs 8640
Customer Relationship Management Software Experts (North America) 263
Customer Relationship Management Software Experts 306
Business Process Outsourcing Experts 1415
ERP Software Experts 404
Customer Relationship Management (CRM) Software Evaluators (North America) 53

GLG Live Meetings with this Study Group's Leading Experts (?)

Upcoming Seminars

Leading Experts in Customer Relationship Management (CRM) Software Experts (North America) Study Group have not participated in any upcoming seminars.

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GLG Webcasts

GLGi: Telco Equipment Purchasing

December 13, 2007

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