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Study Group: Customer Relationship Management (CRM) Software Experts (North America)

Council Members in this Study Group: 221

This study group may include experts knowledgeable on topics such as IT Services, consumer electronics, wireless devices, software, hardware, information technology, semiconductors, media, cable, satellite, internet, broadband, global positioning systems, advertising, online media, telecommunications, networking, wireless, and data storage, among others.

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Leading institutions connect with members of this Study Group through GLG

Leading Experts in this Study Group

Stephen Sutkowski

President
Telecom Strategic Visions
What is a GLG Leader?|GLG Leaders are a separate tier of Council Members with a Council Rank in the top 5%. These GLG Member Program participants are eligible for ongoing, in-depth consultative relationships with GLG clients.

Stephen Sutkowski is the President of Telecom Strategic Visions, a consultant firm. He has working knowledge of business processes (service activation, provisioning, service assurance, and customer care), network functional and performance requirements, evaluation and analysis of suppliers for routing,...

Howard Bruck, Chief Information Officer, HUDSON VALLEY BANKHoward Bruck

Chief Information Officer
HUDSON VALLEY BANK
What is a GLG Leader?|GLG Leaders are a separate tier of Council Members with a Council Rank in the top 5%. These GLG Member Program participants are eligible for ongoing, in-depth consultative relationships with GLG clients.

Howard Bruck is Chief Information Officer at Hudson Valley Bank, a commercial bank. He has over 25 years of experience in the information technology sector. He specializes in financial services technology, outsourcing, hosting, databases, ERP, CRM, BI and enterprise systems. He has been associatedwith...

Jack Sayer, Managing Partner, Sayer Partners LLCJack Sayer

Managing Partner
Sayer Partners LLC
What is a GLG Leader?|GLG Leaders are a separate tier of Council Members with a Council Rank in the top 5%. These GLG Member Program participants are eligible for ongoing, in-depth consultative relationships with GLG clients.

Jack Sayer is the Managing Partner of Sayer Partners, an automotive consultancy with auto dealer and investment clients in the NYC Metro, Chicago and Southern California areas focused on development and management processes for the retail and wholesale auto sectors since 2002. The firm provides analysis...

Partha Srinivasa, M.S., Global Chief Architect, FARMERS INSURANCE GROUPPartha Srinivasa, M.S.

Global Chief Architect
FARMERS INSURANCE GROUP
What is a GLG Leader?|GLG Leaders are a separate tier of Council Members with a Council Rank in the top 5%. These GLG Member Program participants are eligible for ongoing, in-depth consultative relationships with GLG clients.

Partha Srinivasa is a Global Chief Architect at Farmers Insurance Group, an automobile insurer. He is the Head of Shared Services Competency Center. He specializes in software development technologies including leading edge technologies to legacy technologies. He is experienced in architecting anddelivering...

Izak Mutlu

Vice President- Information and Product Security
SALESFORCE.COM, INC.
What is a GLG Leader?|GLG Leaders are a separate tier of Council Members with a Council Rank in the top 5%. These GLG Member Program participants are eligible for ongoing, in-depth consultative relationships with GLG clients.

Izak Mutlu, CISM, is the Vice President of Information and Product Security at Salesforce.com, a company specializing in customer relationship management software. He is responsible for managing IT security, architecture, design, implementation, and operations. Previously, he was the Chief Information...

Gurtej Sodhi

CIO & Sr. VP - IT
CRYE-LEIKE AFFILIATES
What is a GLG Leader?|GLG Leaders are a separate tier of Council Members with a Council Rank in the top 5%. These GLG Member Program participants are eligible for ongoing, in-depth consultative relationships with GLG clients.

Gurtej Sodhi is the Chief Information Officer and Senior Vice President at The Crye Leike Group of Companies (a $5B enterprise). He has over 14 years of increasingly responsible positions in design, development, and management of IT operations. His industry experience spans manufacturing, professional...

David McCue, CIO, COMPUTER SCIENCES CORPORATIONDavid McCue

CIO
COMPUTER SCIENCES CORPORATION
What is a GLG Leader?|GLG Leaders are a separate tier of Council Members with a Council Rank in the top 5%. These GLG Member Program participants are eligible for ongoing, in-depth consultative relationships with GLG clients.

David J. McCue is the Corporate Vice President and Chief Information Officer of Computer Sciences Corporation, providers of systems integration and other technology services, including application development, data hosting, networking, and management consulting. Mr. McCue directs the global staff,...

Ralph Behar

Senior Director IT
OSI SYSTEMS, INC.
What is a GLG Leader?|GLG Leaders are a separate tier of Council Members with a Council Rank in the top 5%. These GLG Member Program participants are eligible for ongoing, in-depth consultative relationships with GLG clients.

Ralph Behar is the Sr. Director IT of OSI Systems, Inc, a vertically integrated, worldwide provider of security and inspection systems, medical monitoring and anesthesia systems, and optoelectronic devices and value-added subsystems. He is an acknowledged authority on mini-computers, security, data...

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GLG NewsSM Analyses by this Study Group's Leading Experts (?)

Opinions and analyses expressed in GLG News are solely those of the author. See the Terms of Use for details.

GMAC Has Profitable Auto Operations In Q3; Floorplan Loans Crucial Going Forward

November 6, 2009

Jack Sayer, Managing Partner, Sayer Partners LLC

GMAC Loss Slims On Revenue Jump | online.wsj.com

After several quarters of losses, GMAC's automotive finance and dealer-related insurance businesses were profitable in the third quarter.

What You Don't Know Can Hurt You

November 4, 2009

J. Bruce Daley, Principal, Great Divide Research

A trip into the secret, online 'cloud' | edition.cnn.com

* In the cloud where data is located is not as important as how it is managed* As people become more dependant on the cloud legal and political issues will arise* Cloud companies have new revenue streams based on how they manage the cloud and resolve these issues

Auto Sales Getting Closer To The "New Normal?"

November 4, 2009

Jack Sayer, Managing Partner, Sayer Partners LLC

Ford, GM U.S. Sales Rose in October, Chrysler's Fell 30% | online.wsj.com

With the exception of Chrysler, most major automakers saw improved U.S. sales in October. Hopefully, these results suggest the beginning of a return to what most analysts predict will be a "new normal" SAAR of 13 million vehicles.

October Auto Sales: GM Expected To Hit Highest Its Market Share For 2009

October 29, 2009

Jack Sayer, Managing Partner, Sayer Partners LLC

GM To Draw Down More U.S. Funds | www.facebook.com

October car sales are expected to come in at the highest level of the year except for the summer's "Cash For Clunkers" program.

Auto Sales In October Seen At Pre-Clunker Levels

October 27, 2009

Jack Sayer, Managing Partner, Sayer Partners LLC

Ford Gains While Rivals Falter | online.wsj.com

With another week on the books, October auto sales look to be on track for a SAAR in the low 10 million range.

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Members in this Study Group include these company types:

  • Independent Consulting Firm
  • Consulting Firm
  • Individual/Small Consultancy
  • Systems Integrator (SI)
  • Management Consultancy
  • CRM
  • Strategic Management
  • Individual Dealer

Members in this Study Group often have these job titles:

  • Principal
  • Chief Information Officer
  • Director
  • Chief Executive Officer
  • President
  • Partner
  • Consultant
  • Owner
  • Managing Director

GLG Live Meetings with this Study Group's Leading Experts (?)

Upcoming Seminars

Leading Experts in Customer Relationship Management (CRM) Software Experts (North America) Study Group have not participated in any upcoming seminars.

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GLG Webcasts

GLGi: Telco Equipment Purchasing

December 13, 2007

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