Study Group: Customer Relationship Management (CRM) Software Experts (North America)(?)

Stephen Sutkowski is the President of Telecom Strategic Visions, a consultant firm. He has working knowledge of business processes (service activation, provisioning, service assurance, and customer care), network functional and performance requirements, evaluation and analysis of suppliers for routing,...

Paul Massie is the Senior Director of Information Technology at Genesis Microchip, a fabless semiconductor firm with 1,200 employees. He is responsible for all IT functions at a growing US$ 300MM company based in multiple countries. Previously, Mr. Massie was the Director of IT Infrastructure at Openwave...

Joseph Holop is the Senior Vice President and Chief Technology Officer at Telscape Communications, a competitive local exchange carrier employing 600. He is responsible for engineering, network, switching, field operations, IT development and IT infrastructure. Mr. Holop is a member of the executive...

Roland Icard is the Chief Information Officer and President at Austin CIO Partners, a strategy consulting firm. He specializes in technology planning, project portfolio management, IT governance, application portfolio optimization, enterprise architecture, compliance management, business continuity...

William Santille was most recently (1/08) a VP of IT at ABN AMRO a Fortune 100 firm, where controlled a yearly budget of $420MM of the global yearly budget of $2.6B. He is now CIO of Uline Inc, a privately held firm with over $1.2 Billion in annual revenue. He controls a yearly budget of over $80 MM...

Ralph Behar is the Sr. Director IT of OSI Systems, Inc, a vertically integrated, worldwide provider of security and inspection systems, medical monitoring and anesthesia systems, and optoelectronic devices and value-added subsystems. He is an acknowledged authority on mini-computers, security, data...

Cliff Bell is the Chief Information Officer and the Vice President of Business Development at Infogain Corporation, an information technology outsourcing company with 1,000 employees. He has also held IT management positions at Apple Computer...

Stephen Spressert is the Vice President of Sales at SSI Hubcity, a leading technology solutions provider focused on four distinct areas namely, information lifecycle management, information security, software infrastructure, and client services. Mr. Spressert has over 12 years of expertise in the areas...