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Study Group: Customer Relationship Management (CRM) Software Experts (EU)(?)

Council Members in this Study Group: 10

This study group may include experts knowledgeable on topics such as IT Services, consumer electronics, wireless devices, software, hardware, information technology, semiconductors, media, cable, satellite, internet, broadband, global positioning systems, advertising, online media, telecommunications, networking, wireless, and data storage, among others.

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Leading Experts in this Study Group

What is a GLG Leader?
Simon Harrison, Principal, Kew Consulting LtdSimon Harrison
Principal
Kew Consulting Ltd

Simon Harrison is the Founder of Kew Consulting, a company providing independent advice to enterprise and business software end-user organizations, software and consulting firms and investors and analysts. He specializes in SAP, Oracle, Microsoft, Infor and IBM solutions. Previously, he was the Chief...

GLG NewsSMAnalyses by this Study Group's Experts(?)

Opinions and analyses expressed in GLG News are solely those of the author. See the Terms of Use for details.
SAP – The Innovator’s Dilemma – Why Not Name It SAP R/4? | 09-26-2007
Analysis of: SAP's Down-Market Gamble | www.businessweek.com
Author: Simon Harrison, Principal, Kew Consulting Ltd

Now we all know that SAP A1S is to be named SAP Business ByDesign, or dare I say SAP BBD. SAP is facing the classic innovator’s dilemma in trying to introduce a new product and business without disrupting or cannibalizing its existing customers and current business models. This is...

All Eyes on the SAP 'A1S' Global Announcement Event, September 19th 2007, New York | 09-10-2007
Author: Simon Harrison, Principal, Kew Consulting Ltd

The enterprise software industry and business application vendors in particular will be watching closely the upcoming SAP 'A1S' Global Announcement Event in New York on September 19th, 2007. We all know that SAP's much talked about new product 'A1S' is aimed at small and medium sized businesses (SMBs),...

Strategic Moves for SAP into the Mid-Market | 01-31-2007
Analysis of: SAP Warms on Costs of a Simpler Product | online.wsj.com
Author: Simon Harrison, Principal, Kew Consulting Ltd

SAP must more successfully penetrate the software market for medium and small businesses as the large enterprise software market continues to mature.This mid-market focused push requires effective channel to market, and specific products for specific market niches.SAP's new A1S product is aimed...

NFC (near field communication)! Why Banks run so fast in the wall ? | 12-04-2006
Author: GLG Expert Contributor

The question is why so many companies launch NFC pilot when the architecture is not yet defined,  the protocol to be use inside the handset is known only since the last few days and I would say whatever the solution adopted the result will be too expensive for being widely deployed. Alternative...

Gemplus/Axalto merge. Where we stand in the smart card arena, one year later ? | 11-13-2006
Author: GLG Expert Contributor

As many analysts ask me this question, I believe it is a good opportunity to give an update on the Gemplus/Axalto merge…I attended the last smartcard event in Paris last week (Cartes2006) where I met many people from Gemalto.Here under is my feeling on :- Where Gemplus and Axalto stand right now ?-...

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