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Study Group: Customer Relationship Management (CRM) Software Evaluators (North America)

Council Members in this Study Group: 53

This study group may include experts knowledgeable on topics such as IT Services, consumer electronics, wireless devices, software, hardware, information technology, semiconductors, media, cable, satellite, internet, broadband, global positioning systems, advertising, online media, telecommunications, networking, wireless, and data storage, among others.

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Leading Experts in this Study Group

Stephen Sutkowski

President
Telecom Strategic Visions
What is a GLG Leader?|GLG Leaders are a separate tier of Council Members with a Council Rank in the top 5%. These GLG Member Program participants are eligible for ongoing, in-depth consultative relationships with GLG clients.

Stephen Sutkowski is the President of Telecom Strategic Visions, a consultant firm. He has working knowledge of business processes (service activation, provisioning, service assurance, and customer care), network functional and performance requirements,...

5 event(s)
Izak Mutlu

Vice President- Information and Product Security
SALESFORCE.COM, INC.
What is a GLG Leader?|GLG Leaders are a separate tier of Council Members with a Council Rank in the top 5%. These GLG Member Program participants are eligible for ongoing, in-depth consultative relationships with GLG clients.

Izak Mutlu, CISM, is the Vice President of Information and Product Security at Salesforce.com, a company specializing in customer relationship management software. He is responsible for managing IT security, architecture, design, implementation, and operations....

Gurtej Sodhi

CIO & Sr. VP - IT
CRYE-LEIKE AFFILIATES
What is a GLG Leader?|GLG Leaders are a separate tier of Council Members with a Council Rank in the top 5%. These GLG Member Program participants are eligible for ongoing, in-depth consultative relationships with GLG clients.

Gurtej Sodhi is the Chief Information Officer and Senior Vice President at The Crye Leike Group of Companies (a $5B enterprise). He has over 14 years of increasingly responsible positions in design, development, and management of IT operations. His industry...

Paul Massie

Director of Operations
StrataScale, Inc.
What is a GLG Leader?|GLG Leaders are a separate tier of Council Members with a Council Rank in the top 5%. These GLG Member Program participants are eligible for ongoing, in-depth consultative relationships with GLG clients.

Paul Massie is the Director of Operations at StrataScale, a cloud or managed hosting provider. He is responsible for the customer facing IT infrastructure and applications, as well as customer support. Previously, he was the CIO of Genesis Microchip,...

209 news post(s)
Ralph Behar

Senior Director IT
OSI SYSTEMS, INC.
What is a GLG Leader?|GLG Leaders are a separate tier of Council Members with a Council Rank in the top 5%. These GLG Member Program participants are eligible for ongoing, in-depth consultative relationships with GLG clients.

Ralph Behar is the Sr. Director IT of OSI Systems, Inc, a vertically integrated, worldwide provider of security and inspection systems, medical monitoring and anesthesia systems, and optoelectronic devices and value-added subsystems. He is an acknowledged...

38 news post(s)

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GLG NewsSM Analyses by this Study Group's Leading Experts(?)

Opinions and analyses expressed in GLG News are solely those of the author. See the Terms of Use for details.

Salesforce's Benioff Delivers at Dreamforce. Revenue Builders or Social Fodder?

November 19, 2009

Analysis by:Ryan Bott, Director of Channel/OEM Development,

Salesforce.com Announces new Social Applications | www.thestandard.com

Salesforce.com announced major initiatives with Computer Associates,Facebook and Twitter all around their new Chatter feature which Mark Benioff calls the greatest changes since Dreamforce.com began 8 yrs ago. But are these additions social fodder or new streams of revenue for the CRM giant?

Microsoft Protects its Flanks to Save It's Ass

November 18, 2009

Analysis by:J. Bruce Daley, Principal,

Microsoft, Taiwan to develop cloud computing technology | www.totaltele.com

* Microsoft is making a defensive alliance to complete its stack* Fortunes will be made and lost developing cloud offerings* Despite the hype Cloud Computing is a real long term trend

What You Don't Know Can Hurt You

November 4, 2009

Analysis by:J. Bruce Daley, Principal,

A trip into the secret, online 'cloud' | edition.cnn.com

* In the cloud where data is located is not as important as how it is managed* As people become more dependant on the cloud legal and political issues will arise* Cloud companies have new revenue streams based on how they manage the cloud and resolve these issues

Microsoft launches competition for Google Apps.????

September 20, 2009

Analysis by:Cliff Bell, Chief Information Officer,

Will You Use Microsoft's Office Web Apps? | www.microsoft-watch.com

1. Will Microsoft's launch of a web-based office suite undermine their current office products?2. Does Microsoft know how to deliver web applications?3. Can Google reach the enterprise?

Twitter's Problem With the Google Cloud

July 15, 2009

Analysis by:Paul Massie, Director of Operations,

Lessons from Twitter's security breach | news.cnet.com

Regardless of how careful a cloud provider is with security, all it takes is one or two persons with weak passwords to lead critical information.  Although blameless, cloud computing in general and Google in particular are likely to suffer from this incident.

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Members in this Study Group include these company types:

  • Individual/Small Consultancy
  • Systems Integrator (SI)
  • Management Consultancy
  • Strategic Management
  • IT Outsourcing Company

Members in this Study Group often have these job titles:

  • Principal
  • Director
  • Chief Executive Officer
  • IT Manager
  • Partner
  • IT Director
  • Project Manager
  • Consultant
  • Chief Information Officer

Related Study Groups

Study Group Name No. Members
Customer Relationship Management Software Evaluators 55
Customer Relationship Management (CRM) Software Experts (North America) 222
TMT Council Members in Member Programs 16437
Customer Relationship Management Software Experts (North America) 263
Customer Relationship Management Software Experts 306
Technology Council Members in Member Programs 8640
ERP Software Experts 404
Enterprise Management Software Evaluators 87

GLG Live Meetings with this Study Group's Leading Experts (?)

February 18, 2009 | New York

GLG Seminar: (NYC) Software M&A Predictions

February 17, 2009 | Boston

GLG Seminar: (BOS) Software M&A Predictions

August 27, 2008 | New York

GLG Seminar: (NYC) Telco Capex and Opex Trends

GLG Webcasts & Teleconferences

Leading Experts in Customer Relationship Management (CRM) Software Evaluators (North America) have not participated in any GLG webcasts.

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