Study Group: Customer Relationship Management (CRM) Software Evaluators (North America)(?)
Council Members in this Study Group: 53
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Leading Experts in this Study Group
President
Telecom Strategic Visions
Stephen Sutkowski is the President of Telecom Strategic Visions, a consultant firm. He has working knowledge of business processes (service activation, provisioning, service assurance, and customer care), network functional and performance requirements, evaluation and analysis of suppliers for routing,...
Sr. Director of IT and Facilities
Genesis Microchip Inc.
Paul Massie is the Senior Director of Information Technology at Genesis Microchip, a fabless semiconductor firm with 1,200 employees. He is responsible for all IT functions at a growing US$ 300MM company based in multiple countries. Previously, Mr. Massie was the Director of IT Infrastructure at Openwave...
William Santille, JrCIO
Uline, Inc.
William Santille was most recently (1/08) a VP of IT at ABN AMRO a Fortune 100 firm, where controlled a yearly budget of $420MM of the global yearly budget of $2.6B. He is now CIO of Uline Inc, a privately held firm with over $1.2 Billion in annual revenue. He controls a yearly budget of over $80 MM...
Senior Director IT
OSI Systems, Inc.
Ralph Behar is the Sr. Director IT of OSI Systems, Inc, a vertically integrated, worldwide provider of security and inspection systems, medical monitoring and anesthesia systems, and optoelectronic devices and value-added subsystems. He is an acknowledged authority on mini-computers, security, data...
Cliff BellChief Information Officer
Infogain Corporation
Cliff Bell is the Chief Information Officer and the Vice President of Business Development at Infogain Corporation, an information technology outsourcing company with 1,000 employees. He has also held IT management positions at Apple Computer...
Executive Director
Four Points Technology, L.L.C.
Thomas Flynn is the Executive Director of Four Points Technology, providing IT products and Services to the Federal government. Previously, he was the Executive Director - Partners & Programs at Apptis...
Al PappasPartner
The StrataFusion Group
Al Pappas is a Partner at StrataFusion group and provides C-level consulting services to many emerging, hi-tech and established corporations. Previously, Mr. Pappas was the Chief Information Officer of VMware. He was responsible for all IT functions and virtualization showcase environments. Mr. Pappas...
James SzmakSenior Vice President Operations and Partner
Salire Partners
James Szmak is the Senior Vice President Operations and Partner at Salire Corporation, a Business Technology evaluation company. Salire provides Fortune 1000, state and local government, K-12 and higher education with insight into latest hardware, software and communication technologies. Previously,...
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GLG NewsSMAnalyses by this Study Group's Leading Experts(?)
Both the server and PC markets seem to have held up very well during the past months, and barring a catastrophic collapse of the economy, likely will continue to do well. Credit must go to the innovations in both technology and business processes achieved primarily by HP, Dell and Intel.
The next evolution of Xen software puts further pressure on VMWare’s market share and margins. This is a clear indication that VMWare’s business model will require a major overhaul sometime in the next year or two. Microsoft will be less impacted since they have less today.
Intel’s next-gen Nehalem processor ups the performance bar, making it increasingly difficult for AMD. Server manufacturers and software vendors will also be impacted, positively or negatively, by this generation of processors, which will also provide further impetus to cloud computing.
1. Using on-line apps as an experiment is possible 2. When will we see massive adoption?
I believe that both Cisco and EMC are expanding their base technologies to translate Data into meaningful Information. They both have capabilities to analyze and direct Data into predetermined and structured storage and processing domains. The translation of Data into meaningful Information for...
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