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Study Group: BPO Experts for Sales, Marketing, and Customer Care(?)

Council Members in this Study Group: 12

This study group may include experts knowledgeable on topics such as IT Services, consumer electronics, wireless devices, software, hardware, information technology, semiconductors, media, cable, satellite, internet, broadband, global positioning systems, advertising, online media, telecommunications, networking, wireless, and data storage, among others.

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Leading Experts in this Study Group

William Santille, Jr, CIO, Uline, Inc.William Santille, Jr
CIO
Uline, Inc.

William Santille was most recently (1/08) a VP of IT at ABN AMRO a Fortune 100 firm, where controlled a yearly budget of $420MM of the global yearly budget of $2.6B. He is now CIO of Uline Inc, a privately held firm with over $1.2 Billion in annual revenue. He controls a yearly budget of over $80 MM...

Partha Srinivasa, M.S., Global Chief Architect Head- Architecture and Str, FARMERS INSURANCE GROUPPartha Srinivasa, M.S.
Global Chief Architect Head- Architecture and Str
FARMERS INSURANCE GROUP

Partha Srinivasa is a Global Chief Architect at Farmers Insurance Group, an automobile insurer. He is the Head of Shared Services Competency Center. He specializes in software development technologies including leading edge technologies to legacy technologies. He is experienced in architecting and delivering...

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GLG NewsSMAnalyses by this Study Group's Leading Experts(?)

Opinions and analyses expressed in GLG News are solely those of the author. See the Terms of Use for details.
Service Providers Remain Disconnected on Pre-Paid | 06-15-2007
Analysis of: AT&T Rolls Out GoPhone Pay As You Go Feature Packages | www.att.com
Author: GLG Expert Contributor

The real story is there is a huge market for service providers who value consumers, rather then overlook them... the first step is to value customers equally, they all need to use the same customer service portal, then all need to be able to use the same cellular phones, then need freedom of choice....

If Motorola Builds IT, they will come | 05-29-2007
Analysis of: Moto's monster; Smartphone changes shape depending on the task | findarticles.com
Author: GLG Expert Contributor

Motorola continues stepping backwards, with yet another lackluster product. While the new phone looks good, the functionality is another step backwards for Motorola. They were first with an Apple iTunes compatible phone, but it never found the market traction they dreamed about. This phone is really...

View All GLG News by members of this Study Group

GLG InstituteSM Seminars with this Study Group's Leading Experts(?)

Most Common Company Types:

  • IT Outsourcing Company
  • National Banks
  • Strategic Management
  • Systems Integrator (SI)
  • Insurance Company
  • OEM Automotive Manufacturer
  • Packaging Equipment Manufacturer (ei)

Most Common Job Types:

  • IT Director
  • Chief Executive Officer
  • Director
  • Vice President
  • Chief Information Officer
  • Consultant
  • IT Manager
  • Chief Technology Officer
  • Managing Director

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Generated at 2008-09-05T01:45:16.907