Study Group: BPO Evaluators for Sales, Marketing and Customer Care (?)
Council Members in this Study Group: 15
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Leading Experts in this Study Group
William Santille, JrCIO
Uline, Inc.
William Santille was most recently (1/08) a VP of IT at ABN AMRO a Fortune 100 firm, where controlled a yearly budget of $420MM of the global yearly budget of $2.6B. He is now CIO of Uline Inc, a privately held firm with over $1.2 Billion in annual revenue. He controls a yearly budget of over $80 MM...
Marc WestChief Executive Officer
Px Holding Corporation
Marc West is the Chief Executive Officer of The PX, a services firm delivering tax, legal and insurance products to consumers and small businesses. Previously he was Group President, Commercial Markets at H&R Block, an accounting and auditing firm. There developed and launched the Commercial Markets...
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GLG NewsSMAnalyses by this Study Group's Leading Experts(?)
The real story is there is a huge market for service providers who value consumers, rather then overlook them... the first step is to value customers equally, they all need to use the same customer service portal, then all need to be able to use the same cellular phones, then need freedom of choice....
Motorola continues stepping backwards, with yet another lackluster product. While the new phone looks good, the functionality is another step backwards for Motorola. They were first with an Apple iTunes compatible phone, but it never found the market traction they dreamed about. This phone is really...
GLG InstituteSM Seminars with this Study Group's Leading Experts(?)
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Most Common Company Types:
- National Banks
- Bulge-Bracket Investment Bank
- Business Process Outsourcing (BPO)
- Cable Provider/MSO
- Insurance Company
- IT Outsourcing Company
- Management Consultancy
- OEM Automotive Manufacturer
- Packaging Equipment Manufacturer (ei)
- Pharmaceuticals Manufacturer
- Tax Preparation Services
Most Common Job Types:
- IT Director
- IT Manager
- Chief Executive Officer
- Chief Information Officer
- Director
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