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Access to a diverse array of specialized expert inputs drives superior decisions in every organizational context: within corporations, by investors and consultancies, and within nonprofits. When decision makers are confident of their decision inputs, they can respond more quickly and creatively to challenges and opportunities.Learn more about GLG's Compliance Framework


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Study Group: BPO Evaluators for Sales, Marketing, and Customer Care (North America)(?)

Council Members in this Study Group: 15

This study group may include experts knowledgeable on topics such as IT Services, consumer electronics, wireless devices, software, hardware, information technology, semiconductors, media, cable, satellite, internet, broadband, global positioning systems, advertising, online media, telecommunications, networking, wireless, and data storage, among others.

Request a survey with this Study Group







Leading Experts in this Study Group

William Santille, Jr, CIO, Uline, Inc.William Santille, Jr
CIO
Uline, Inc.

William Santille was most recently (1/08) a VP of IT at ABN AMRO a Fortune 100 firm, where controlled a yearly budget of $420MM of the global yearly budget of $2.6B. He is now CIO of Uline Inc, a privately held firm with over $1.2 Billion in annual revenue. He controls a yearly budget of over $80 MM...

Marc West, Chief Executive Officer, Px Holding CorporationMarc West
Chief Executive Officer
Px Holding Corporation

Marc West is the Chief Executive Officer of The PX, a services firm delivering tax, legal and insurance products to consumers and small businesses. Previously he was Group President, Commercial Markets at H&R Block, an accounting and auditing firm. There developed and launched the Commercial Markets...

GLG NewsSMAnalyses by this Study Group's Leading Experts(?)

Opinions and analyses expressed in GLG News are solely those of the author. See the Terms of Use for details.
Service Providers Remain Disconnected on Pre-Paid | 06-15-2007
Author: GLG Expert Contributor

The real story is there is a huge market for service providers who value consumers, rather then overlook them... the first step is to value customers equally, they all need to use the same customer service portal, then all need to be able to use the same cellular phones, then need freedom of choice....

If Motorola Builds IT, they will come | 05-29-2007
Author: GLG Expert Contributor

Motorola continues stepping backwards, with yet another lackluster product. While the new phone looks good, the functionality is another step backwards for Motorola. They were first with an Apple iTunes compatible phone, but it never found the market traction they dreamed about. This phone is really...

View All GLG News by members of this Study Group

GLG InstituteSM Seminars with this Study Group's Leading Experts(?)

Most Common Company Types:

  • National Banks
  • Bulge-Bracket Investment Bank
  • Business Process Outsourcing (BPO)
  • Cable Provider/MSO
  • Insurance Company
  • IT Outsourcing Company
  • Management Consultancy
  • OEM Automotive Manufacturer
  • Packaging Equipment Manufacturer (ei)
  • Pharmaceuticals Manufacturer
  • Tax Preparation Services

Most Common Job Types:

  • IT Manager
  • IT Director
  • Chief Information Officer
  • Chief Executive Officer
  • Director

GLG's 750+ Clients Include:

40 of the leading 50
global mutual funds
15 of the leading 20
global banks
8 of the leading 10
private equity firms
90%+ client subscription renewal rate

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Generated at 2008-10-12T09:45:17.540