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Steve Bigari, Chief Executive Officer

Steve BigariChief Executive Officer I3 Marketing What is a GLG Leader?|GLG Leaders are a separate tier of Council Members with a Council Rank in the top 5%. These GLG Member Program participants are eligible for ongoing, in-depth consultative relationships with GLG clients.

Starbucks Lean Alone Will Not Beat McDonald's

August 5, 2009

Starbucks Works on Leaner Strategies | online.wsj.com

Starbucks recent attempts will not be enough to stem the market share inroads made recently by McDonald's. The Combined Beverage plan of McDonald's is a comprehensive program built on a solid foundation that is both strategically and tactically solid. Concurrently, Starbucks jumps from sandwiches to instant coffee to liquor to lean. They look like McDonald’s did a decade ago, lost. I will explain the principle reasons while McDonald's will continue to take market share from Starbucks.

Daniel Durick, President

Daniel DurickPresidentEmerging Food Technologies What is a GLG Leader?|GLG Leaders are a separate tier of Council Members with a Council Rank in the top 5%. These GLG Member Program participants are eligible for ongoing, in-depth consultative relationships with GLG clients.

Restaurant Operators - 2008 Is your Company Ready for What's Coming?

March 25, 2008

Restaurant Food Trends For 2008 | www.quazen.com

As this first quarter of 2008 comes to an end, what's ahead for the Restaurant Industry in Q-3, Q-3 and Q-4? Commodity Prices escalating at unprecedented rates, customer traffic softening, labor costs rising, bottom lines dwindling, talent pools shrinking, facility expenses uncontrollable, oil prices at all time highs, the U.S.Dollar at all time lows, Wall Street on an unbelievable roller coaster, Banks and Financial Institutions failing and laying off ... Watch out ! ! There is not one Restaurant Segment that is in a 'safe' position - not QSR, Casual Theme, Casual Ethnic, Fine Dining, nor High-End Steak & Seafood. No, not one.

Steve Bigari, Chief Executive Officer

Steve BigariChief Executive Officer I3 Marketing What is a GLG Leader?|GLG Leaders are a separate tier of Council Members with a Council Rank in the top 5%. These GLG Member Program participants are eligible for ongoing, in-depth consultative relationships with GLG clients.

Why wait - I'll predict restaurant trends for 08 - Part 7

January 3, 2008

2007 Year in review | www.nrn.com

What I predicted – in 07  The overall environment for the casual dining sector will become more and more hostile.   What was reported on Dec 17 After discussing the much reported Applebees acquisition, the article said, “Other companies were trying to streamline amid the turmoil.  Brinker International Inc. said in September it was shopping it’s Romano’s Macaroni Grill chain to potential buyers.  Darden Restaurants reached an agreement to sell its Smokey Bones concept….”  The article discussed nearly a dozen examples of this trend.

Steve Bigari, Chief Executive Officer

Steve BigariChief Executive Officer I3 Marketing What is a GLG Leader?|GLG Leaders are a separate tier of Council Members with a Council Rank in the top 5%. These GLG Member Program participants are eligible for ongoing, in-depth consultative relationships with GLG clients.

Why wait - I'll predict restaurant trends for 08 - Part 5

January 3, 2008

2007 Year in review | www.nrn.com

What I predicted – in 07 Increased government pressure on a variety of fronts from health care to taxes! In addition to the increase in minimum wage, there are other government driven pressures that will continue to mount on restaurant owners and operators in the next few years.   What was reported on Dec 17 “ meanwhile, The U.S. Congress stalled in producing legislation aimed at immigration reform and restaurant operators continue to deal with undocumented workers in many ways… Meanwhile, menu labeling mandates were on the radar in municipalities such as New York City and Washington’s King county, where Seattle is located”

Steve Bigari, Chief Executive Officer

Steve BigariChief Executive Officer I3 Marketing What is a GLG Leader?|GLG Leaders are a separate tier of Council Members with a Council Rank in the top 5%. These GLG Member Program participants are eligible for ongoing, in-depth consultative relationships with GLG clients.

Why wait - I'll predict restaurant trends for 08 - Part 6

January 3, 2008

2007 Year in review | www.nrn.com

What I predicted – in 07 Increased non-governmental cost pressures – fuel, feed and other areas. In addition to other cost pressures there will be a mounting of additional cost pressures in the coming months including fuel prices, feed prices, and other areas, such as food production shortages.   What was reported on Dec 17 "Many said  2007 has been one of the toughest years in recent history because of a slowing economy and customers who were buffeted by a perfect storm of high gasoline and fuel prices, declining home values, tighter credit because of the sub-prime mortgage fallout, and the U.S. dollar that has steadily fallen in value, making imported products more expensive.”

Steve Bigari, Chief Executive Officer

Steve BigariChief Executive Officer I3 Marketing What is a GLG Leader?|GLG Leaders are a separate tier of Council Members with a Council Rank in the top 5%. These GLG Member Program participants are eligible for ongoing, in-depth consultative relationships with GLG clients.

Why wait - I'll predict restaurant trends for 08 - Part 4

January 3, 2008

2007 Year in review | www.nrn.com

What I predicted – in 07  Minimum wage This one is pretty simple, costs are going up!  Minimum wage is just the first in a long line of increasing cost pressures.   The possibilities of additional government intervention in areas such as health care, immigration and others areas are troubling for the restaurant industry as a whole.   What was reported on Dec 17: The article extensively covers these cost escalations.  It is best summarized by, “Across the foodservice landscape operators from all segments, including quick service, fast casual, fine dining and especially casual dining, faced myriad new challenges that put intense pressure on both operations and bottom lines.”  The article details a number of these specific cost pressures.

Steve Bigari, Chief Executive Officer

Steve BigariChief Executive Officer I3 Marketing What is a GLG Leader?|GLG Leaders are a separate tier of Council Members with a Council Rank in the top 5%. These GLG Member Program participants are eligible for ongoing, in-depth consultative relationships with GLG clients.

Why wait - I'll predict restaurant trends for 08 - Part 3

January 3, 2008

2007 Year in review | www.nrn.com

What I predicted – in 07 Technology will begin to play a much larger role in the industry. Restaurants throughout history have been the industry that technology forgot.  This is changing quickly with the proliferation of new technologies.   What was reported on Dec 17 “Significant Technology developments include, “ Heightened point of sale upgrade activity…. Acceleration of the movement to centralized or Web-based back office applications…..Growth in support of online ordering…..” The list goes on and on.

Steve Bigari, Chief Executive Officer

Steve BigariChief Executive Officer I3 Marketing What is a GLG Leader?|GLG Leaders are a separate tier of Council Members with a Council Rank in the top 5%. These GLG Member Program participants are eligible for ongoing, in-depth consultative relationships with GLG clients.

Why Wait - I'll predict restaurant trends in '08 Part 2

January 3, 2008

2007 Year in review | www.nrn.com

What I predicted – in 07 - Expansion of the blurring of the lines between brands / segments.  McDonald’s and Burger King have entered gourmet coffee, Starbucks is adding breakfast sandwiches and who knows, Dunkin Donuts with hot dogs.  Will this ever end?  The answer is NO!   What was reported on Dec 17 “Fast Food chains such as McDonald’s were upgrading the quality of their coffees.  And Denny's opened a drive thru restaurant…..”

Steve Bigari, Chief Executive Officer

Steve BigariChief Executive Officer I3 Marketing What is a GLG Leader?|GLG Leaders are a separate tier of Council Members with a Council Rank in the top 5%. These GLG Member Program participants are eligible for ongoing, in-depth consultative relationships with GLG clients.

Why wait - I'll predict restaurant trends for 08

January 3, 2008

2007 Year in review | www.nrn.com

What I predicted – in 07 Eatertainment is on our radar screen because we see an emerging trend in the US. That trend is family food and family fun being combined for an eatertainment experience. What was reported on Dec 17  “also the growing number of restaurant hybrids such as Movie Tavern, Cinnebarres and Studio Movie Grill, were making dinner and a movie a one stop shop.”

Steve Bigari, Chief Executive Officer

Steve BigariChief Executive Officer I3 Marketing What is a GLG Leader?|GLG Leaders are a separate tier of Council Members with a Council Rank in the top 5%. These GLG Member Program participants are eligible for ongoing, in-depth consultative relationships with GLG clients.

Quick Service Restaurant Quality Moving Toward Fast Casual

October 10, 2007

NPD: Gourmet coffee and tea, burgers top growth segments | www.nrn.com

At the start of the year, we predicted 10 major trends for 2007: five, good, five bad.  In this article, and the remainder of this series, we will give you a mid-year update on those trends.

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