GLG News by Mobile Phone Handsets Purchasers
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April 3, 2008Verizon and Sprint Providing Loopt Services and Guarding Customer Privacy
Analysis of: Verizon Offers Location-Based Networking with Loopt | www.wirelessweek.com
Author: Gregg Kail, Former Reseller Manager, AT&T Corp
Verizon joins Sprint in launching the Loopt social-mapping service, and will test the capability of carriers to sell location-tracking features and still secure customer privacy.
April 2, 2008AT&T Finding Skilled U.S. Workers for Call Centers
Analysis of: AT&T CEO says hard to find skilled U.S. workers | news.yahoo.com
Author: Gregg Kail, Former Reseller Manager, AT&T Corp
The remarks of the AT&T CEO about skilled U.S. workers indicate the problem of telco call centers to retain traditional landline and cross-sell new mobile and video services.
April 2, 2008Sprint Customer Retention and Employee Incentives
Analysis of: Sprint’s New Customer Retention Employee Incentive Plan | www.wirelessweek.com
Author: Gregg Kail, Former Reseller Manager, AT&T Corp
The employee incentive plan of Sprint to retain customers could reduce churn depending on the eligible employees, the management involvement, and the retention tactics.
March 31, 2008Motorola Broadening Focus on Devices and Solutions
Analysis of: Motorola to Split Itself in Two | dealbook.blogs.nytimes.com
Author: Gregg Kail, Former Reseller Manager, AT&T Corp
A separate Motorola handset company has the potential to better focus on three areas: 1) Broader product line; 2) Mobile user platforms; 3) Global distribution channels.
March 31, 2008Google and the White Space Hindered by the Demise of Municipal Wi-Fi
Analysis of: Google Pushes for Access To Unused TV Airwaves | online.wsj.com
Author: Gregg Kail, Former Reseller Manager, AT&T Corp
The Google proposal for the TV white spaces as unused spectrum to enable ubiquitous wireless broadband will be hindered by the demise of municipal Wi-Fi in U.S. cities.
March 27, 2008Sprint Developing a Better Mobile Experience
Analysis of: Sprint Brings Better Browsing to Handsets | www.wirelessweek.com
Author: Gregg Kail, Former Reseller Manager, AT&T Corp
Sprint’s Web browsing enhancement needs a stronger focus on: 1) Compelling applications in messaging, search, and navigation; 2) Monetizing the mobile Web with privacy and security.
March 26, 2008Tellabs Survey Reflects Competitive Landscape and Margin Threats
Analysis of: New Survey Finds Gaps in U.S. Broadband | lw.pennnet.com
Author: Gregg Kail, Former Reseller Manager, AT&T Corp
Tellabs commissioning a broadband survey based on respondent’s perceptions instead of deployment metrics indicates their competitive threats for market share and equipment margins.
March 25, 2008The 700 MHz Auction and Third-Party Customer Billing
Analysis of: Verizon Wireless, AT&T Mobility on top in 700 MHz auction results | www.rcrnews.com
Author: Gregg Kail, Former Reseller Manager, AT&T Corp
With Verizon controlling the C Block and Google without any licenses, the 700 MHz auction results are a future test for the key factors of customer ownership and billing responsibility.
March 25, 2008Apple Music Services and Additional iPhone Models
Analysis of: Unlimited Tunes from Apple? Not So Fast | www.businessweek.com
Author: Gregg Kail, Former Reseller Manager, AT&T Corp
Apple considering music alternatives could lead to additional iPhone models differentiated by bundled music packages, mobile Internet applications, and exclusive carrier offerings.
March 18, 2008Verizon Wireless Increasing Prepaid and Retail Channels
Analysis of: Economic Slowdown Nicks Verizon's Wireless Business | online.wsj.com
Author: Gregg Kail, Former Reseller Manager, AT&T Corp
Verizon CFO’s comments about the economic slowdown and increased prepaid in the last quarter could be a new retail emphasis that is a competitive threat to Leap Wireless and MetroPCS.
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