GLG News by Customer Relationship Management (CRM) Software Experts (EU)

Now we all know that SAP A1S is to be named SAP Business ByDesign, or dare I say SAP BBD. SAP is facing the classic innovator’s dilemma in trying to introduce a new product and business without disrupting or cannibalizing its existing customers and current business models. This is...

The enterprise software industry and business application vendors in particular will be watching closely the upcoming SAP 'A1S' Global Announcement Event in New York on September 19th, 2007. We all know that SAP's much talked about new product 'A1S' is aimed at small and medium sized businesses (SMBs),...

SAP must more successfully penetrate the software market for medium and small businesses as the large enterprise software market continues to mature.This mid-market focused push requires effective channel to market, and specific products for specific market niches.SAP's new A1S product is aimed...

The question is why so many companies launch NFC pilot when the architecture is not yet defined,  the protocol to be use inside the handset is known only since the last few days and I would say whatever the solution adopted the result will be too expensive for being widely deployed. Alternative...

As many analysts ask me this question, I believe it is a good opportunity to give an update on the Gemplus/Axalto merge…I attended the last smartcard event in Paris last week (Cartes2006) where I met many people from Gemalto.Here under is my feeling on :- Where Gemplus and Axalto stand right now ?-...