GLG News by Airline Global Distribution System Experts

Service metrics are at a significant low for US airlines. While other airlines - particularly in emerging markets are powering ahead with superlatives and solid quality at all parts of the Spectrum, the same cannot be said of the US products. The US airlines are sowing the seeds of long term brand value...

Airports are the gateway to the transportation system, also a retail paradise and a security nightmare. How to reconcile this can be a disaster as LHR T5 has shown. But perhaps we should remember that an airport is really about passenger movement and we should look for better ways to move passenger...

Continental decides while it is open to new alliances, it does not want to marry. Rejecting both United and US Airways creates concern for the industry's weakest links. AMR will sit this dance out.

Eos was a fine airline a pioneer in the service model for premium traffic. The ability of the airline to survive the current financial crisis on both sides of the atlantic became obvious very quickly. Is there a message for other airlines at this point?

The airline free market has been a mixed blessing at best. With the air transportation system so vital the the economic welfare of the USA, it is time to evalute alternative solutions to the airline pricing mess. Airlines must not be subsidized by their shareholders to act irresponsibly with capital....

While BA is grappling with its baggage woes at its supposed showpiece Terminal 5 – let’s not think that everything is rosy for everyone else at Heathrow. What to do about London Heathrow (LHR)  and its disgraceful Terminals should be of major concern to the UK Government and the airport tenants...

Airlines need more revenue but is placing the onus on baggage the right solution? Are the airlines further eroding the value of their brands by upsetting their customers even further Why can't airlines get price rises to work?

Boeing's protest of the Tanker contract filed this week is a high risk strategy for a long time US military supplier. Challenging the very system that has benefited the company so handsomely over the years is a very risky strategy. The US procurement process however deserves scrutiny and reform

Alliances are a reality - but what value do they bring and are they pro-competition or anti competition. Has the customer benefited from the big 3 alliances particularly across the Atlantic? Should BA and AA be allowed to extend their agreement to cover the Atlantic? Will there ever be true "Open Skies"...

US Airlines are in for a major shock. The recession is biting harder and faster than was anticipated. Major threats all round will swing 2008 to a loss - possibly significant for the group of 10.