Leading Experts in Customer Relationship Management (CRM) Software Experts (North America)

Luke Able is a Systems Engineer at Genesis Networks. He is experienced in voice and data telecommunications along with great proficiency in today's LAN/WAN/SAN/MAN environments, focusing on Sales Engineering efforts for the company. He has strong knowledge in hardware and software including Compaq,...

Ian Ash is a Sales Manager at SoftChoice, a software and hardware reseller in the New York. He is responsible for managing sales of hardware and software to corporate clients, including members of the Fortune 2000, throughout North America. He is knowledgeable in products from Computer Associates, Microsoft,...

Ralph Behar is the Sr. Director IT of OSI Systems, Inc, a vertically integrated, worldwide provider of security and inspection systems, medical monitoring and anesthesia systems, and optoelectronic devices and value-added subsystems. He is an acknowledged authority on mini-computers, security, data...

Cliff Bell is the Chief Information Officer and the Vice President of Business Development at Infogain Corporation, an information technology outsourcing company with 1,000 employees. He has also held IT management positions at Apple Computer...

Ryan Bott is a Director of Business Development at Infopia Inc, an on demand eCommerce company partnered with Amazon, eBay, Salesforce.com, BuySafe, Verisign servicing the SMB. He was recently Global Alliance Manager at LANDesk Software (An Avocent Company) in charge of $40M in virtualization, lifecycle,...

Anthony Buccheri is an independent consultant. Previously, he was the Chief Technology Officer and Chief Security Officer at WebMD. He is a management professional specializing in financial and technology management of all aspects of information technology and security. He has succeeded by maximizing...

John Buckingham, MBA, is the Founder and Chief Executive Officer of MedResults, the preeminent retail medical consulting company in North America. Previously, Mr. Buckingham was the Founder and Chief Executive Officer of Nouvisage Corp, North America's foremost medical spa development company with a...

J. Bruce Daley is the Founder and Chief Technology Officer of Test Common, Inc., a company that brings together testers and programmers into a single community to speed the software development process. He has been the Founder or Co-Founder of The Siebel Observer, a publication; eCommerce Update, a...

Derek Douglas is a Project Manager at Perficient and formerly a Manager at Accenture. He specializes in strategy and IT business consulting focusing on technology, CRM, Consumer Goods and business development. Mr. Douglas has experience in CRM technology specializing in consumer goods, system delivery...

Stephen Fugale is the Chief Information Officer at Villanova University In The State of Pennsylvania, an academic institution. He is experienced in the information technology sector. He specializes in the development and implementation of web based, custom and vendor based solutions. He is knowledgeable...

Jeff Gould is the Chief Executive Officer and Research Director at Peerstone Research. He provides technology consulting and conducts market research focused on all layers of the enterprise software stack, including applications such as ERP and CRM, database such as Oracle and SQL Server, middleware...

Tim Hanrahan is the Managing Partner at Iheira Solutions, a company specializing in management consulting and information technology solutions. He is a management and information systems consultant with over 30 years of information technology experience. Previously, Mr. Hanrahan was the VP of IT and...

Laura Hansen is currently a consultant to corporations in the area of contact center and CRM initiatives. From 2000-2004 Ms. Hansen was President/CEO of the Direct Response Corporation. Ms. Hansen has over 20 years of experience in the marketing of cable television and the call center industry to support...

Andy Hilliard is President of Oneworld Technology, Inc, a firm which provides operational and business development consulting services to offshore IT service firms. He is also Director, Co-Founder, and Chief Business Development Officer of IsThmus Inc., an offshore technology services provider based...

Scott Holcomb is the Chief Executive Officer at Holcomb Enterprises, a full service value-added reseller and systems integrator. Holcomb is a total solution facilitator for software database development, network configuration, installation and maintenance for Novell NetWare, NT, OS/2, Linux, SCO and...

Joseph Holop is an independent Consultant. He was until September 2008 the Senior Vice President and Chief Technology Officer of Telscape Communications, a competitive local exchange carrier. Mr. Holop was responsible for engineering, network, switching, field operations, IT development and IT infrastructure....

Roland Icard is the Chief Information Officer and President at Austin CIO Partners, a strategy consulting firm. He specializes in technology planning, project portfolio management, IT governance, application portfolio optimization, enterprise architecture, compliance management, business continuity...

Kevin Kramer is a Principal at K2 Consulting. He is also a President at West End Financial Advisors. He was previously a Senior Executive Vice-President at MBNA America until April 2005, where he was responsible for Database Marketing, Merchant Services, and Recurring Payments Initiatives. Dr. Kramer's...

Eugene M. Kublanov is the Chief Executive Officer of neoIT, a management consulting firm that helps leading corporations improve and grow their business by capitalizing on services globalization. Through a blend of strategic advisory services and hands-on execution support, neoIT provides advice and...

Robert LaFlamme is the President at RJL Associates LLC, an independent consulting firm providing guidance to the call center industry. He has over 31 years of experience in the telecommunications industry. He specializes in the areas of sales, technology and operations....