Leading Experts in Customer Relationship Management (CRM) Software Evaluators (North America)

Ralph Behar is the Sr. Director IT of OSI Systems, Inc, a vertically integrated, worldwide provider of security and inspection systems, medical monitoring and anesthesia systems, and optoelectronic devices and value-added subsystems. He is an acknowledged authority on mini-computers, security, data...

Cliff Bell is the Chief Information Officer and the Vice President of Business Development at Infogain Corporation, an information technology outsourcing company with 1,000 employees. He has also held IT management positions at Apple Computer...

Ryan Bott is a Director of Business Development at Infopia Inc, an on demand eCommerce company partnered with Amazon, eBay, Salesforce.com, BuySafe, Verisign servicing the SMB. He was recently Global Alliance Manager at LANDesk Software (An Avocent Company) in charge of $40M in virtualization, lifecycle,...

J. Bruce Daley is the Founder and Chief Technology Officer of Test Common, Inc., a company that brings together testers and programmers into a single community to speed the software development process. He has been the Founder or Co-Founder of The Siebel Observer, a publication; eCommerce Update, a...

Derek Douglas is a Project Manager at Perficient and formerly a Manager at Accenture. He specializes in strategy and IT business consulting focusing on technology, CRM, Consumer Goods and business development. Mr. Douglas has experience in CRM technology specializing in consumer goods, system delivery...

Thomas Flynn is the Executive Director of Four Points Technology, providing IT products and Services to the Federal government. Previously, he was the Executive Director - Partners & Programs at Apptis...

Jeff Gould is the Chief Executive Officer and Research Director at Peerstone Research. He provides technology consulting and conducts market research focused on all layers of the enterprise software stack, including applications such as ERP and CRM, database such as Oracle and SQL Server, middleware...

Tim Hanrahan is the Managing Partner at Iheira Solutions, a company specializing in management consulting and information technology solutions. He is a management and information systems consultant with over 30 years of information technology experience. Previously, Mr. Hanrahan was the VP of IT and...

Robert LaFlamme is the President at RJL Associates LLC, an independent consulting firm providing guidance to the call center industry. He has over 31 years of experience in the telecommunications industry. He specializes in the areas of sales, technology and operations....

Donald Lemma is the Vice President and Chief Information Officer of Applied Biosystems, the world's leading manufacturer of laboratory instrumentation equipment used for genetic analysis, drug discovery, human identity testing, and biosecurity. He has global responsibility for the planning, acquisition,...

Paul Massie is the Senior Director of Information Technology at Genesis Microchip, a fabless semiconductor firm with 1,200 employees. He is responsible for all IT functions at a growing US$ 300MM company based in multiple countries. Previously, Mr. Massie was the Director of IT Infrastructure at Openwave...

Izak Mutlu, CISM, is the Vice President of Information and Product Security at Salesforce.com, a company specializing in customer relationship management software. He is responsible for managing IT security, architecture, design, implementation, and operations. Previously, he was the Chief Information...

Al Pappas is a Partner at StrataFusion group and provides C-level consulting services to many emerging, hi-tech and established corporations. Previously, Mr. Pappas was the Chief Information Officer of VMware. He was responsible for all IT functions and virtualization showcase environments. Mr. Pappas...

William Santille was most recently (1/08) a VP of IT at ABN AMRO a Fortune 100 firm, where controlled a yearly budget of $420MM of the global yearly budget of $2.6B. He is now CIO of Uline Inc, a privately held firm with over $1.2 Billion in annual revenue. He controls a yearly budget of over $80 MM...

Gurtej Sodhi is the Chief Information Officer and Senior Vice President at The Crye Leike Group of Companies (a $5B enterprise). He has over 14 years of increasingly responsible positions in design, development, and management of IT operations. His industry experience spans manufacturing, professional...

Stephen Sutkowski is the President of Telecom Strategic Visions, a consultant firm. He has working knowledge of business processes (service activation, provisioning, service assurance, and customer care), network functional and performance requirements, evaluation and analysis of suppliers for routing,...

James Szmak is the Senior Vice President Operations and Partner at Salire Corporation, a Business Technology evaluation company. Salire provides Fortune 1000, state and local government, K-12 and higher education with insight into latest hardware, software and communication technologies. Previously,...