August 25, 2008
GM--Cut out the incrementalism and make the hard choices
Analysis: When I was running global brands at IBM, we were confronted with similar budget challenges by Senior Management. But rather than piecemeal cuts, we looked hard at the business opportunities and made the decision to dramatically shift support to the new services arm and emerging markets and away from the declining businesses. We cut marketing fees and invested in advertising. We further consolidated work at fewer agencies...these were hard choices internally, but they protected the brand and share growth in the areas of the business that needed support. The result, IBM is still on a growth trajectory even confronted with the same economic issues that confront all the giants. Coke, Home Depot and others have recently announced goals in reducing spending...I would be watching their moves closely right now to see the impact on sports, entertainment properties and Agencies.
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