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November 22, 2007

CAESARS PALACE DEALERS JOINING WYNN LAS VEGAS DEALERS - IT'S UNION

Analysis of: DEALERS SOUR ON CAESARS - LAS VEGAS | www.lasvegassun.com
This analysis is solely the work of the author. It has not been edited or endorsed by GLG.
Analysis By:
Ron Lodge 
FormerSenior Marketing Executive (former), Venetian Casino Resort Inc
Implications: The union organizing at Caesars Palace can't be a good sign for management. It can be only a sign of discontent with employees that are the face of the property - the dealers. There should have never been a need for dealers at the Wynn or CP to want to unionize. It can only put an added burden on the cost of doing business for these properties......

Analysis: There is no need to rehash the problems with the dispute between the dealers and management at the Wynn. It does send a message to the dealers at other properties that see injustices going on not to be able to effectively work with the powers to be. It would seem to me that both management and employees must work together to keep everyone satisfied. Without a happy, hard working and congenial work force the morale of these workers will go down the toilet. It does reflect on the customers - please understand that it's a rare occasion when a guest takes the side of the hotel against the employee.

There was really no need for these CP dealers to make a dash for union representation. Management, sometimes, in their infinite wisdom can't see the forrest for the trees. These are generally minimum wage employees that rely on tips to make their living - it should not take a whole lot for management to take their demands into consideration. These are mostly matters that are easily worked out. It does take both side to make a bargain - the dealer also must make some adjustments to appease the casinos. It really is a two way street.

Things are much different in the corporate world of hotels and casinos. It is certainly not like the old days. That when everyone was taken care of by the properties and it was like a big family - it was a pleasure to go to work. Well guess what???? Those days died with the advent of large corporations taking over - they modernized, took the properties to a new level and insisted that a new day was upon us - rightly so. The investment by the companies are no longer in the $100 -$200 million categories - it's billions. The bottom line is most important and all departments must make money - it's no longer that the casino will cover all costs - that is just not a reality any more.

Where will it all lead - just like we wrote in previous articles on the subject - unions will be coming - Atlantic City, Las Vegas and watch out for the Native American casinos to follow suite. It is a very real probability.............


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