Financial & Business Services

GLG News^SM Analyses in Financial & Business Services(?)

Another “Captive BPO” Acquisition by Indian Outsourcer

November 20, 2009

Analysis by:Thomas Reilly, Chief Executive Officer,

Analysis of:WNS Expands Global Presence Into Latin America | money.cnn.com

This week, with very little fanfare, WNS Global Services (NYSE: WNS) announced the launch of a new delivery center in Costa Rica. The press release focused on the center in San Jose as WNS’s “entry into Latin America” - but behind the scenes WNS has pulled-off the coveted “hat-trick” in outsourcing terms. WNS has in fact successfully “spun-off” of client owned share service center (a "Captive SSC") using a classic model for growing a BPO business.

GAO Interchange Report: Reducing Rates will “Pose Challenges”

November 20, 2009

Analysis by: GLG Expert Contributor

Analysis of:Reducing Interchange Would ‘Pose Challenges,’ the GAO Says | www.digitaltransactions.net

The GAO’s study on interchange was thoughtful, balanced, and light on recommendations. The inconclusive nature of the report reduces the likelihood meaningful legislative action will impact interchange in 2010. However, the combination of DOJ investigations, merchant class action litigation, and continued legislative efforts will collectively put increased pressure on these parties to enact payment system reform. Likely outcome could be a major interchange rate reduction in 2011. 

Financial Armageddon off the table; now what?

November 19, 2009

Analysis by:Mark Mariotti, Chief Executive Officer,

Analysis of:Goldman Sachs launches $500M small-business venture | www.njbiz.com

Since we all seem to agree that financial Armageddon is off the table, and multiple iterations of TRILLIONS of dollars of current US taxpayer capital & debt has flooded the economy, we all seem to also agree the future impact of this indebtedness is unknown.We also seem to agree that US small business can take us forward and create more opportunity and jobs.

Wrong questions posed!

November 19, 2009

Analysis by: GLG Expert Contributor

Analysis of:Goldman Sachs launches $500M small-business venture | www.njbiz.com

Wrong to assume banks enjoy cheap easy money, but right to assume they are maximising net interest income wherever they can!

ADP - Mid Market is the 2010 Target

November 19, 2009

Analysis by: GLG Expert Contributor

Analysis of:ADP Delivers Breakthrough Integrated Workforce Management Solution | www.ebizq.net

ADP is making a strong push into the mid market for 2010. ADP now delivers a single-source, integrated experience for mid-market companies including a robust HR, benefits administration, payroll and time and attendance solution. The solution, specifically designed for mid-sized businesses (50-999 employees), helps companies focus on what matters most to their organizations – their business, their employees and their bottom line.

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