Tom LaMagna

Tom LaMagna is a Director at Auriemma Consulting (ACG), a consultancy that specializes in the credit, debit, and private label card markets. Tom will be prepared to address operational practices and technologies for lending institutions. At ACG Tom manages the ACG Industry Roundtables and benchmark studies for the US and UK markets, and plays a role in operational reviews, technology analysis, and new channel opportunities such as internet optimization. Tom joined ACG after long relationships with JPMorgan Chase and First Chicago. He has extensive experience in e-servicing, collections, customer service, project management, new systems development, and financial and loss management. (This is me - Update Profile)