Ms. Susan McNeice

Council Member Biography

Susan McNeice is Global Director of Communications Infrastructure and OSS/BSS Software for Frost & Sullivan, and head of the OSS/BSS group in its Stratecast Division. She focuses on emerging trends, technologies and market dynamics in the global Communications, Media and Entertainment (CME) industry. With 30 years of industry experience, Susan has written and consulted extensively on subjects such as the competitive and strategic uses of data analytics, business intelligence platforms; OSS/BSS platform strategy; real-time rating & charging; lawful intercept and data retention; revenue assurance; software development tools and technologies; and project management in software development. Ms. McNeice has operations, technical and management experience in both the commercial and federal markets of a large North American communications company. Susan’s experience includes strategic planning, software development process and standards, technology marketing, project/product and porfolio management and more. She has been quoted in The Wall Street Journal, Dow Jones’ Market Watch and the San Jose Mercury News, as well as several industry publications. (This is me - Update Profile)

Employment History

2007 - Unspecified

Global Director - Comms. Infrastructure & OSS/BSS , FROST & SULLIVAN, INC

2004 - 2006

Director, Marketing, VIBRANT SOLUTIONS, INC.

2000 - 2004

Director, TELESTRATEGIES, INC.

1989 - 2000

Program Manager, AT&T Business Services