John McLaughlin

John McLaughlin is a Director, Market and Network Solutions at R. L. Banks & Associates. He focuses 28 years of railroad, intermodal, and motor carrier experience on clients' needs. His 18 years at Conrail developed expertise in railroad operations analysis, planning, costing, car scheduling, service design, customer service management, and intermodal marketing and pricing. He managed the penetration of the truckload motor carrier market, the launch of run-through intermodal services to Kansas City, Memphis, and Atlanta, and coordinated service management to exceed the on-time service requirements of Conrail's U.S. Mail contract. In nine years of LTL motor carrier market research, at Jevic Transportation, he established and managed market research processes that led to the penetration of 8 new geographic markets. He led the company's cross-functional web development team in defining user requirements, programming development, testing, and implementation. (This is me - Update Profile)