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Jeanette Plowman

Ms. Jeanette Plowman

Independent Consultant, Jeanette Plowman

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Member of the Business Services Council

Council Member Biography

Jeanette Plowman is currently an independent consultant specializing in HRO BPO outsourcing and employee benefits administration outsourcing. Ms. Plowman provides consulting services on competitive positioning in the outsourcing industry, outsourcing strategies, options assessment, and solution development, and translating best practices of global HRO BPO delivery models. She was previously an HR BPO Outsourcing Consultant for Hewitt Associates, where she was responsible for the consulting and transitioning of HR, BPO and benefits administration processes for Fortune 500 clients, identifying HR transformation projects, including transition of services to a shared-service delivery model, and transformed HR and benefits administration business processes to maximize the efficiency and effectiveness of service delivery, and operation of HR and employee benefits administration business processes, ranging from process design to self-service applications and enabling technologies. (This is me - Update Profile)


Employment History

2005 - Unspecified
Independent Consultant, Jeanette Plowman
1997 - 2005
HRO Consultant, HEWITT ASSOCIATES, INC.

GLG NewsSM Analyses by Jeanette Plowman(?)

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While the RPO concept has taken a healthy shape in the Western countries, in India however, the RPO sector is currently at its infant stage.

August 7, 2008

HR outsourcing gaining steam | www.hindu.com

A recent study claimed that the global BPO industry will be worth $230 billion by 2012 and India stands to gain $50 billion of that global pie.  This boom may be in the wake of an U.S. economic downturn as employers who have historically shied away from offshoring may now become more receptive to the idea to cut costs. After the business process outsourcing and knowledge process outsourcing boom, the corporate sector in India is steadily gearing up for a new concept - RPO, which is recruitment process outsourcing. It aims at taking the burden out of the head-hunting. While the RPO concept has taken a healthy shape in the Western countries, in India however, there are only a few RPO firms currently catering to the needs of various domestic as well as multi-nationals in hiring employees for them.  The RPO sector in India is currently at its infant stage. 

PEOs Rebound with the Small Business Economy

February 12, 2007

U.S. PEO Market Rebounds as Small Businesses Rally and Embrace HR Outsourcing, Says IDC | services.tekrati.com

Nearly 42 percent of small and mid-sized companies expect to expand their HR outsourcing, according to outsourcing advisers at Nelson Hall, reports BenefitNews.com.  PEOs can offer HR solutions tailored to small and midsized businesses in all industries. 

Small business employers are driven, in part, to outsource HR functions because of the increasing cost associated with benefits coverage, combined with a need to provide health care and related benefits comparable to those offered by larger organizations in order to attract and retain employees.

 

Outsourcing coming to Brazil?

January 31, 2007

Soccer, Samba and Outsourcing? | online.wsj.com

In order for Brazil to capture as much as $10 billion in international outsourcing work by 2010, the country’s outsourcing industry will have to become very aggressive. While Brazil is not as cheap as India, wages in Brazil are still substantially lower than in the U.S.

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