Mr. Bruce Cundiff III
Research Director, JAVELIN STRATEGY & RESEARCH INC.
Member of the Business Services Council
Council Member Biography
Bruce Cundiff is the Director of Research at Javelin Strategy & Research, a provider of primary syndicated and custom market research and advisory services focused on financial services, payments, identity fraud and electronic commerce. The firm’s typical client-base include global 500 banks, payments processors and brands, as well as online billers and merchants such as Bank of America, Wells Fargo, Visa, EMC/RSA, Experian, First Data Corporation, MasterCard, Fiserv/CheckFree. Mr. Cundiff has worked with financial institutions, merchants, processors, card issuers, telcos, and payment networks analyzing their competitive landscape, forecasting online usage and product evolution, as well as driving projects specific to chargeback management, alternative online payment mechanisms, and anti-fraud efforts. His prior experience includes Research Analyst with Jupiter Research, covering online banking, brokerage, payments and transactions; Director of Competitive Intelligence with Visa International; Account Manager with Trintech, a payments industry software and hardware solution provider for merchants, financial institutions and telcos; Strategic and Business Development Analyst with iPIN (now Valista), a Bay Area startup focused on micro-payments; and International Development Manager with merchant processor NPC. Mr. Cundiff has a BA in History and Asian Studies from Tufts University, and an MBA from the Kenan-Flagler Business School at the University of North Carolina. (This is me - Update Profile)
Employment History
- 2005 - Unspecified
- Research Director, JAVELIN STRATEGY & RESEARCH INC.
- 2003 - 2005
- Analyst, JUPITERRESEARCH, LLC
- 2001 - 2003
- Business Development Director, TRINTECH, INC.
- 2000 - 2001
- Business Development Director, iPIN
- 1997 - 1999
- Director of Competitive Intelligence, VISA INTERNATIONAL SERVICE ASSOCIATION
- 1996 - 1997
- International Business Development Manager, NPC
GLG NewsSM Analyses by Bruce Cundiff(?)
Opinions and analyses expressed in GLG News are solely those of the author. See the Terms of Use for details.
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You say you want a Revolution?
October 26, 2007
Steve Case Looks to Revolutionize Money | www.betanews.com
Although companies are trying to transform the traditional interchange system and provide a reduced interchange fee structure, consumers don't believe that merchants will share the gains with them. Companies should focus more on security and the ability to accept the method of payment through existing infrastructure and/or with existing payment partners, which may resonate better with consumers.
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Consumer Protection in the Credit Card Industry
August 27, 2007
Credit card industry resists change as fees shock many | www.usatoday.com
There are some heinous and egregious practices by some card issuers. Most are aimed at obfuscating and complicating the process for consumers to understand how they are subjected to fees or interest rate hikes. Regulatory bodies are taking action against unfair practices in the credit card industry, but consumers should still have a sense of personal responsibility and fully review credit card offers before they accept them.
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August 27, 2007
PayPal offers online credit service | www.bizjournals.com
PayPal has introduced a new payment product called "PayPal Pay Later" which rivals I4 Commerce's BillMeLater. Each company has different value propositions, with PayPal relying on its brand and large customer base whereas I4 Commerce's BillMeLater focuses on the ability of the merchant to garner sales through promotional financing. PayPal is continually building its brand by offering new instruments that are useful outside of eBay and is getting closer to becoming a complete payment services brand, network, company, etc.
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Pay By Voice and other “latest and greatest” in the biometrics arena
June 27, 2007
Pay by Voice - A new payment system lets consumers pay for goods by talking on the phone. | www.technologyreview.com
It may be difficult for online retailers to implement this new technology without alienating customers and losing sales. Merchants may not have enough incentive to implement such technology because their current fraud losses may not be significant enough to introduce a solution that is unfamiliar to their customers.
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May 29, 2007
Large Retail PCI Compliance Improving, But 14 Percent Seem To Have Given Up | storefrontbacktalk.com
PCI Compliance will allow consumers to be able to tell at the point of sale which retailers are effectively protecting/not protecting their data. Branding will have a positive influence in spurring compliance. Although compliance is growing, some merchants are not compliant, not on the road to compliance, or not even trying anymore.
Leading institutions connect with Bruce Cundiff through GLG
GLG Study Groups with Bruce Cundiff(?)
| Study Group Name | No. Members |
|---|---|
| Experts in the Leisure & Lodging Council | 4887 |
| Experts in the Automotive Council | 3422 |
| Commercial Printing Experts | 1350 |
| Check Processing Experts | 643 |
| Online Payment Experts | 507 |
GLG Live Meetings with Bruce Cundiff(?)
Bruce Cundiff has not participated in any GLG Live Meetings.