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GLGi: Current Trends in the CRM Software Industry

Time & Location

Originally Presented: September 6, 2007

Presenter(s):

J. Bruce Daley, Founder and Chief Technology OfficerJ. Bruce Daley
Founder and Chief Technology Officer, , Test Common, Inc.
Member of the Technology, Media & Telecom council

Agenda:

  • How will increased competition change the CRM landscape?
  • Will new products from Microsoft impact salesforce.com's influence?
  • What are the target market segments for the industry leaders?
  • Will open source competitors threaten the established players?

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About GLG InstituteSM Seminars

A program focused on educating business and investment professionals through seminars on current trends and core concepts in various industries. Detailed workbooks distributed at the Seminars provide educational reference materials for later review. The GLG institute website. www.glginstitute.com, enables clients to increase thier own industry education by proposing new seminar topics or adding agenda terms to currently scheduled seminars.


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